The Foundations of Hospitality Leadership

Recommended COURSE 1 for Leaders. This two part workshop identifies and simplifies the key foundations upon which to build your leadership journey.

THE FOUNDATIONS OF HOSPITALITY LEADERSHIP

Do you want to be the type of leader that inspires behavioural change, fosters a culture of intrinsic care and commitment, and heads a team that works toward shared goals? If the answer is no, I've got to be honest, you're probably in the wrong place. However, if the answer is yes, then you'll need to know the key areas in which to focus your energy and efforts to get maximum results.

This two-part workshop clarifies the principles that will help you to foster a team that is committed and intrinsically driven to contribute to the success of their workplace. The components of this workshop provide the integral foundations to succeeding in hospitality leadership. With a solid understanding of these foundations, leaders will find everything else substantially easier: driving sales, giving feedback, resolving conflict, lifting standards and delivering results.

Regardless of the level of leadership you are currently at, you will find this workshop to be of value. If you are a first time leader, it will set you on a clear path. If you are further along in your career, it will be a good exercise in accountability and serve as a reminder of exactly where your North Star should be in order to get the results you are looking for.

We know that leaders (particularly in the hospitality space) are increasingly time poor. So, don't worry... We've got you. We've created this workshop to simplify the areas in which to focus your energy and time in order to achieve maximum, sustainable and consistent results.


Part I

  • The Leadership Journey
  • Deciding What Type of Leader, You Want to Be
  • An Exercise in Self Awareness
  • The Many Hats of a Leader
  • 5 Steps to Reaching Your Best Response

1.5 HOURS


Part II

  • Engagement - what it is, why it matters and how to cultivate it
  • Creating a Positive Work Environment
  • Adopting a Zero Tolerance Policy
  • Building Your Own Engagement Strategy

1.5 HOURS


Who is this course for?

  • Venue Managers
  • Supervisors
  • Head Chefs and Senior Chefs
  • Operations Managers and General Managers
  • Events Staff in leadership roles
  • Hotel Staff in leadership roles

Really, anyone who wants to be a better leader.


This course will help you be the kind of leader people want to work with. The kind of leader people remember. The kind of leader who gets things done, achieves results, and manages to remain sane and grounded in the process!

If that's the kind of leader you aspire to be... Enrol now.


Get started now!



Here's what previous attendees of this workshop have to say...

After doing several training sessions with Vanessa and Sara I have learnt so much. The training allowed me to learn new ways and techniques to approach an array of scenarios!! Highly recommend!

- Amelia Rusling


It was such a pleasure working with VPTD. They have given me many powerful tools at the start of my managerial role. Their fun, interactive approach made the training sessions very enjoyable. VPTD has a great and positive impact on our team development and I am grateful to be given the opportunities to train with them.

- Cloriea Cheng


I have just completed 4 days of leadership training and I cannot recommend it highly enough. The learnings are so relevant to the hospitality industry and are practical in their approach. I am now equipped with so many tools/techniques to achieve my outcomes.

- Morgan Brady


Your Instructor


Vanessa Pollock
Vanessa Pollock

Having worked in the hospitality industry for many years both in Australia and abroad, I am absolutely committed to championing this industry as one of the most satisfying and rewarding career paths in the world. Hospitality is vibrant, energizing, ever-changing and filled with warmth and gratitude. Sure, it's not always a walk in the park: long hours, demanding guests, tough targets and wide goal posts but we get to create memories and develop teams and friendships that can last a life time.

I've been studying Hospitality Leadership for over 20 years and my driving force is to make the career path for hospitality workers fulfilling, sustainable and as easy as it can possibly be.

Connect with me on LinkedIn, follow us on Instagram or flick me an email directly at [email protected]. I'd love to hear from you.



Frequently Asked Questions


When does the course start and finish?
This course is available on demand. Each section of this 2 part workshop is 1.5 hours in duration. You can start and finish anytime, or as directed by your manager.
How long do I have access to the course?
VPTD is offering this course free until July 1st 2020 in an effort to support and add value to the hospitality industry during the Covid-19 health crisis. If you have taken advantage of this offer, this course will expire on the 1st of July 2020. If you have missed out on the free offer and have purchased this course, you will have lifetime access. After enrolling, you have unlimited access as long as you like - across any and all devices you own.
What if I have questions throughout the course?
We love questions! Feel free to ask your question in the comment section located below each video. Or you are welcome to send us a message through Teachable. Teachable will then send that in an email straight to me.
Are these courses live?
No, we pre-record all the videos in the courses so that they can be access by anyone anytime.
Who should attend this course?
Anyone charged with leading people should attend this course. Supervisors, leaders in the Events space, Senior Chefs, Managers, General Managers, Sommeliers, Sous Chefs, Head Chefs, Bar Managers, Rooms Division Managers, we've even had a Hotel Accountant find this session valuable. Although this workshop has been created for the hospitality industry, the components are valuable for all industries.
How long is this course?
This course is in two parts. You can do both parts in one sitting, or over a couple of days at times that suit you best. Each part will take you 1.5 hours to complete. In total, the entire workshop will generously take you 3 hours to compete.

Get started now!